At Automotive Must,

we’re committed to delivering a seamless shopping experience from the moment you place your order to the day it arrives at your door.

Free Shipping Offer

We’re pleased to offer FREE standard shipping on all orders over $75. No promo code needed—this offer is automatically applied at checkout.

Shipping

All orders are processed and shipped within 1 to 3 business days. Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

Estimated Delivery Times

While most orders arrive sooner, we ask that you allow 6 to 10 business days for delivery. This timeframe helps us ensure smooth and timely fulfillment, especially for regions with longer transit times.

Here’s a general guideline for our shipping estimates:

• United States: 6–10 business days
• Canada & Europe: 7–12 business days
• Australia & New Zealand: 7–14 business days
• Other International Locations: 10–20 business days

Please note that shipping times may vary slightly depending on location, seasonal demand, or customs processing.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to check the status of your delivery anytime.

Need Help?

If you have any questions, need help tracking your order, or encounter any issues, we’re here to assist you.

• Use the Contact Us link at the top of this page
• Or email us directly at support@automotivemust.com

Our team typically responds within 24 hours.

POLICY RETURN DEADLINE:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Items with obvious signs of use. Any item not in its original condition is damaged, or missing parts for reasons not due to our error and any item that is returned more than 30 days after delivery will be deemed as non-returnable items.

RETURNS (IF APPLICABLE):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please use the Contact Us the top of the page and send us an email. We will reply within 24 hours of hearing from you.

EXCHANGES (IF APPLICABLE):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking the contact us at the bottom of this page.

We make sure to answer all emails within a 24 hour timeframe.

SHIPPING RETURNS:

To return your product please email us for instructions we will answer your email within 24 hours. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.