Fast, transparent,
no runaround.
We build every part of your experience around reliability — and that starts the moment you place your order. Shipping within the United States only. Free standard shipping on orders of $99 or more. Tracking on every package.
From order
to dispatch.
What happens between the moment you check out and the moment your package leaves our warehouse. Plain and predictable.
Processing time.
All orders are processed within 1–2 business days of being placed. Most are prepared within 24 hours. During high-demand periods, processing may take up to 3 business days.
Warehouse hours.
Our warehouse operates Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing the next business day.
Shipping confirmation.
Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way, in real time.
Multiple packages.
Depending on your order size, items may ship from multiple warehouses and arrive in separate packages within a few days of each other. Your full order is on its way.
Where are you
shipping to?
We currently ship only to supported addresses within the United States. We do not offer international shipping, including to Canada or Australia. Available delivery options are shown at checkout.
| Order amount (USD) | Shipping cost | Estimated transit |
|---|---|---|
| $0.00–$98.99 | $7.99 | 3–5 business days |
| $99.00 and up | Free | 3–5 business days |
The estimated 3–5 business days is transit time after dispatch, in addition to order processing. Delivery dates are estimates, not guarantees, and may vary due to carrier delays, weather, or peak-demand periods. Your shipping charge is shown at checkout.
Here's what to know before you order.
Before you
order.
A short read that saves a longer email later. Four things worth knowing before checkout.
Orders are not processed or shipped on weekends or U.S. public holidays. Processing resumes the next business day.
Use a supported U.S. shipping address. Check your street address, apartment or unit number, and ZIP code before placing your order. We cannot ship to addresses outside the United States.
Tracking numbers can take 24–72 hours to update after shipment. If your tracking isn't showing activity yet, allow up to 72 hours for the first carrier update. If there is still no activity, contact us.
If your tracking shows delivered but you haven't received your package, check with your local carrier and neighbors first — then contact us and we'll help resolve it.
Real-time
visibility.
Once your order ships, use your tracking number to monitor your delivery in real time — anytime, anywhere.
Already shipped? Track it now.
Enter your order number or tracking code on our tracking page and we'll show you exactly where your package is, end to end.
Email us. We
respond fast.
Our U.S.-based support team replies within one business day, Monday through Saturday. Send your order number and the question — we'll take it from there.