Fast, transparent,
no runaround.
We build every part of your experience around reliability — and that starts the moment you place your order. Free shipping over $99. Tracking on every package.
From order
to dispatch.
What happens between the moment you check out and the moment your package leaves our warehouse. Plain and predictable.
Processing time.
All orders are processed within 1–2 business days of being placed. Most are prepared within 24 hours. During high-demand periods, processing may take up to 3 business days.
Warehouse hours.
Our warehouse operates Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing the next business day.
Shipping confirmation.
Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way, in real time.
Multiple packages.
Depending on your order size, items may ship from multiple warehouses and arrive in separate packages within a few days of each other. Your full order is on its way.
Where are you
shipping to?
Delivery windows by region, after dispatch. International orders may pass through customs, which can add a few days on top of carrier time.
| Destination | Estimated Delivery | Notes |
|---|---|---|
| United States | 3–5 business days | Standard domestic shipping. |
| Canada & Europe | 7–12 business days | May be subject to customs. |
| Australia & New Zealand | 7–14 business days | May be subject to customs. |
| Other International | 10–20 business days | Varies by location and carrier. |
Delivery times are estimates and may vary due to carrier delays, peak-demand periods, or customs processing for international orders. Shipping times begin once your order has been dispatched — not when it is placed.
Here's what to know before you order.
Before you
order.
A short read that saves a longer email later. Four things worth knowing before checkout.
Orders are not processed or shipped on weekends or U.S. public holidays. Processing resumes the next business day.
International orders may be subject to customs duties or import fees depending on your country. These charges are the responsibility of the customer and are not controlled by AutomotiveMust.
Tracking numbers can take 24–72 hours to update after shipment. If your tracking isn't showing activity yet, give it a day before reaching out.
If your tracking shows delivered but you haven't received your package, check with your local carrier and neighbors first — then contact us and we'll help resolve it.
Real-time
visibility.
Once your order ships, use your tracking number to monitor your delivery in real time — anytime, anywhere.
Already shipped? Track it now.
Enter your order number or tracking code on our tracking page and we'll show you exactly where your package is, end to end.
Email us. We
respond fast.
Our U.S.-based support team replies within one business day, Monday through Saturday. Send your order number and the question — we'll take it from there.